NRG is a leading global insights and strategy firm at the confluence of content, culture, and technology.  We stay ahead of what’s next, providing fresh insights to spark new ideas. We’re a trusted partner to our clients, working behind the scenes to bring imagination, depth, and clarity to their biggest challenges—in entertainment, technology, lifestyle, sports, and gaming.  Together, we create with confidence. 

We’re proud of our company’s values – these values guide us as we navigate sunny days, gray skies and everything in between:    

• Do what you love. With conviction. 

• Where discovery lives. And impact drives. 

• Celebrate difference. Cultivate belonging. 

• Big thinking. Collectively inspired. 

• Embrace the journey. Be human. 

We are seeking a Screenings Coordinator to join our screenings team. This team ensures the success of our in person and online theatrical screening business, which is an important part of NRG’s history in pioneering the Hollywood research industry. Movie studios and other clients rely on our data-driven services as an industry standard for the business of making and selling movies that has stood the test of time and continues to fuel today’s global film business.  

This role would provide operational support for in person screenings research events with recruited audiences. In person screenings typically take place in the Los Angeles area including but not limited to Northridge, Sherman Oaks, San Bernardino County, Orange County, Long Beach and other districts. 

If you’re passionate about entertainment and customer service, if you enjoy working events and ensuring that attendees have a best-in-class experience,– this opportunity is for you! 

• Handle some in office prep work at our Burbank office before departing for the screening event venue, including stuffing envelopes, prepping our tablet survey technology and providing light back up for phone support and data entry. 

• Execute various in theater movie screenings assignments well, including but not limited to prepping the theater, checking people in, managing the line, passing out and collecting NDAs, directing clients and audience members to their seats, directing people to focus group tables when needed, handling demographic balancing and distributing and collecting surveys. 

• Manage Screenings Events Staff members when directed by the Screenings team, including delegating tasks to them, being their point of contact for questions and ensuring that the event is running smoothly.  

• Provide positive customer service for clients and audience members during screening events. 

• Communicate with clients on research screenings needs. 

• Provide onsite assistance with data tabulation (paper questionnaires) or data downloads (tablet questionnaires). 

• Assist with accurate counting and tabulating of audience members, theatre seats, audience surveys and more. 

• Comfortable around computers, scanners and tablets, including setting them up, troubleshooting and packing up technology with care. 

• Stay abreast of entertainment industry/social media trends, theatrical release calendar, and weekly trailer launches. 

• Willingness to travel to out of town screening events when needed, which can be a 2-3 day commitment. 

• Liaise with global third-party vendors to conduct research. 

• Handle administrative tasks associated with projects, including monitoring financials, maintaining project database, and closing out studies. 

• Work with other departments (as available) to provide support on qualitative research projects as well as assist in the programming, execution, and reporting of research projects. 

• Experience – We’d love for you to have 1-3 years of relevant administrative experience, ideally at an entertainment or digital media company. 

• Your degree(s) – Ideally looking for a B.A./B.S. degree. 

• Passion – An enthusiasm for motion pictures and the entertainment industry is required. You live and breathe all things entertainment and enjoy staying up to date on industry trends and developments. Small talking or deep diving on entertainment fuels you.  

• Reliability and Punctuality – We expect our Screenings Coordinator to show up to various screening events they are supporting on time. 

• Customer Service – Strong customer service skills as there will be communication with clients and the general public. Event experience is beneficial.  

• Leadership – Able to direct, manage and motivate a team of Screenings Event Staff when needed. 

• Problem Solving – Ability to remain calm and collected under pressure is crucial. You are able to address issues while staying positive and professional.  

• Tools – Computer skills including using the entire Microsoft Suite- Word, Excel, Outlook and PowerPoint. You are proficient in learning new department specific software.  

• Communication – Excellent verbal and written communication skills is required. You will be communicating with colleagues, clients and audience members on screenings research events information and logistics. 

• Self-starter – Internally-motivated who continuously strives to get things done well, regardless of challenges encountered. You are able to drive projects to completion with minimal oversight. 

• Expert multitasker – Successfully manages time and multiple competing priorities to ensure deadlines are always met.  

• Hawk-eyed attention to detail – You do all you can to ensure no errors get past you and nothing slips through the cracks. 

• Proactivity – You anticipate what needs to get done and take the initiative to complete those tasks. 

• Physical tasks – You must be able to stand for extended periods, typically 90 minutes or more, while working events. Light physical activity is required, including moving equipment. For example, you may be asked to lift and transport tablet bags weighing up to 60 pounds and load or unload them from vehicles. 

• Confidentiality – Must maintain screening information confidentially.
• Transportation – Screenings are held in the Los Angeles area including but not limited to Northridge, Sherman Oaks, San Bernardino County, Orange County, Long Beach and other districts. Reliable transportation to screening events will be needed.  

• Dress Code – Team members will be expected to follow a business casual dress code. 

• Great Team Member – Team player who is able to work collaboratively and harmoniously within a team and across teams.  

This is a full-time, non-exempt position with a guaranteed 40 hours per week. However, the weekly work schedule may vary based on the timing of scheduled screenings and department needs. You won’t get too much advance notice for your work schedule so flexibility is required (for example, we typically know what our screening schedule looks on Thursday for the following week). The role requires regular attendance at recruited audience screenings in Los Angeles and surrounding areas, primarily during evenings, and may include weekend work (Saturdays and Sundays) as needed. Occasional travel for out-of-town screenings is also required. This individual will be expected to work onsite on pre-screening preparation days, screening days, and post-screening wrap-up days. Outside of these periods, remote work is permitted.  

We embrace the current era of work and what it means to be a best-in-class employer. We understand the flexibility that is required to recruit and retain incredible talent, whether it’s empowering you to do your best work from the comfort of your home or supporting you if you need to take a mental health day for self-care and rest. Below is a unique blend of benefits tailored to meeting the ever-changing professional landscape.  

• Unlimited PTO, volunteer days and a generous number of recharge days including a full office closure during the week of Christmas and New Year’s  

• Medical, Dental, and Vision Insurance Plans  

• 401K with company match 

• Generous paid Parental Leave 

• Regular performance evaluations with opportunities for promotions and merit increases  

• Educational and training reimbursement plan and other training and professional development opportunities 

• Employee perks program (includes discounts on travel, hotels, cars, fitness, movie tickets and more) 

• Resources available for mental health, inclusive care and family building 

• NRGratitude – our company-wide employee recognition program 

• Regular team/company events and activities including annual summer and holiday parties 

• Pet friendly headquarters and pet insurance options  

Diversity, equity, and inclusion is at the center of all our practices to ensure that NRG is a place where people from all identities and backgrounds can thrive. NRG is committed to recruiting and retaining diverse talent by supporting their growth through learning programs, internal mobility, affinity group participation and leadership development. Our differences make us a stronger workforce and enhance our creativity and innovation. We are proud to be an inclusive workplace for all and are committed to equal employment opportunity regardless of race, color, religion, sex, age, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.   

In order to comply with equal pay and salary transparency laws in various locations, we believe the target range of base compensation in Los Angeles for this role is $20-$25 per hour. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.